Fabio Gambaro

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Fabio Gambaro

Lean Enterprise, Six Sigma,
Process Simplification

Executive Summary

19 years experience in Life Science Industries:
  • Customer Service Management
  • Tech Support Management and Integration
  • Customer Loyalty Analysis Program Leader
  • Lean Six-Sigma Black Belt
Independent Lean Consultant
  • Fit2compete co-founder
  • Lean Six-Sigma Black Belt contractor

Industrial Experience

Life Sciences:

  • Pharmacia Biotech
  • Amersham Biosciences
  • GE Healthcare Life Sciences

Healthcare:

  • ViviSol

Pharmaceutical:

  • BMS

Results

  • Successful ISO system implementation
  • Lead Kaizen events
  • Conducted Lean training sessions
  • Implemented Complaint system analysis and review
  • NPS survey implementation and analysis
  • Customer Surveys implementation and analysis